Our Privacy Policy

Thank you for visiting our website, www.hopetex.pk, and taking the time to review our privacy policy. This document outlines how HopeTex Ltd and its affiliated companies handle and protect the information you provide when using our website. It's important to read this privacy policy thoroughly to understand how we manage your personal data in accordance with laws. When you use our website and are asked to provide personal information, rest assured that we will only use it in compliance with this privacy policy.

Collection of Personal Information

Personal information refers to data that can identify or contact an individual. We collect such information lawfully and in accordance with the Data Protection Act 1998 and GDPR regulations. Your name and email address are examples of personal data we may collect.
This data is obtained through various means, including inquiry forms, incorporation applications, and account creation on our website portal for purchasing products and services. We strive to request only necessary information and ensure its security, accuracy, and currency through our secure servers with the latest security systems.
Personal information we may collect includes, but is not limited to:

  • First name
  • Last name
  • Gender
  • Date of birth
  • Email address
  • Home address
  • Telephone number
  • Billing and credit/debit card information
  • Profession
  • Position
It’s important to note that sharing sensitive information on public forums may lead to its use by others, and we do not assume responsibility for such instances.

Your data is collected when:
  • Registering on the website or using our services
  • Submitting content on the site
  • Providing billing and payment details
  • Communicating with us or making inquiries
  • We process personal data to provide requested services, for administration, contractual obligations, and legal compliance, such as anti-money laundering regulations.

Collection and Use of Non-Personal Information

We may automatically gather non-personal data from website visitors, including IP addresses, search queries, operating systems, device types, and browsing information. This information is used for statistical analysis and website improvement.

Cookies

Cookies are small files that, with your permission, are placed on your computer’s hard drive to enhance your web experience. Our website uses traffic log cookies for statistical analysis, and you can choose to accept or decline cookies through your browser settings.

Security

We prioritize the security of your information and have implemented physical, technical, and managerial procedures to prevent unauthorized access or disclosure.

Links to Other Websites and Third Parties

Our website may contain links to external sites. Once you leave our site, we no longer have control over your information, and you should review the privacy policies of those external sites.

Retention of Data

We retain personal data only as long as necessary for providing services and complying with legal obligations. Usage data may be retained for internal analysis and security purposes.

Transfer of Data

Your information may be transferred to and maintained on computers outside your jurisdiction to fulfill services you’ve selected. We ensure secure data treatment and adherence to GDPR requirements during any transfer.

Disclosure of Data

Under certain circumstances, we may disclose personal data in response to legal requirements or to protect our rights, property, or the safety of users and the public.

Your Rights

We strive to allow you to manage your personal data and uphold rights to access, rectification, deletion, and data portability. You can contact us at info@hopetex.pk for inquiries or changes.

Data Usage and Service Providers

We treat personal data as confidential, only sharing it with your consent or as legally required. Third-party service providers have access to personal data only for service-related purposes and must adhere to this policy and data protection laws.

Analytics

Third-party services, such as Google Analytics, may be used to monitor and analyze user behavior on our website for optimization and improvement.

Remarketing

We use remarketing services to advertise on third-party websites based on users’ past visits to our site. Users can opt-out of this through browser settings.

Online Payments

Third-party payment processors handle online payments, and we do not store payment card details. These processors comply with PCI-DSS standards for secure payment handling.

Change of Ownership and Control

Business changes involving divisions may lead to the transfer of user data. Users will be given the choice to have their data deleted or withheld in such cases.

Changes to this Policy

We may update this privacy policy periodically. Users are encouraged to check for changes. By using our services, you consent to the collection, use, and disclosure of your personal information in line with this policy.

Contact Us

For privacy policy inquiries or to request personal data, contact our data protection officer at info@hopetex.pk or by post at: HopeTex Ltd. Office # 1, 1st floor, Almadina colony, Ahmedpur Siāl, Jhang, Punjab.